About Us
We have been engineering comfort of our customers worldwide in their lives, families, businesses and communities with our industry-leading products and services since 1983. We have the objective of satisfying them and meeting their requirements by:
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Being a single source for the supply of units and systems for the generation of steam, steam water, hot water, heat exchange, water treatment and solar hot water.
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Having an in-house design, R&D and production which enables us to meet the requirements of our customers and on-time deliveries.
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Introducing certified and industry-leading quality in processes, products and services with diversity in range, premium warranty packages & support services.
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Implementing strict QHSE (quality, heath, safety and environmen) policies at any step of our business.
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Introducing excellent customer support services including field services, warranty, engineering services and project management services.
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Executing design, manufacturing, installation, commissioning and servicing with experienced and qualified partners, contractors, agents, affiliates & employees
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Introducing high-end and industry-leading products, services and solutions meeting toughest challenges and surpassing expectations of our customers.
Our references include thousands of individuals, firms, corporate enterprises, multinational enterprises, directorates & state offices who has benefited from our services, goods and systems worldwide.
Our Culture
A Smile is a worthless treasure in the world that is the outcome of pure satisfaction. We believe that quality, honesty and expertise are the sources of customer satisfaction in business by ethical organizational values. We perceive customers as one of the biggest assets. We work hard for our customers based on values of dedication to success, continuous efforts in customer support, dedication to excellency in quality of products and services, professionalism in customer relations; passion & spark and excitement of a new start-up under the mission of:
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respecting their values, concerns, limitations & constraints
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meeting their expectations, priorities & obligations
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generating value to their lives, communities and businesses
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inspiring confidence and building reputation on their results
at any time, at any place, at any condition.
Under this objective, we have been trying to surpass your satisfaction since 1983 with unmatched, industry-leading and top-quality high-end solutions and services. We value your lives, families, businesses and communities.
Our History
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Mr. Muhterem KARABAS believed that long-term success can only achieved by hard work, quality, honesty and passion and started his business with this belief.
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The small company he had founded in 1983 in Ankara, Turkey as boiler workshop that manufactures boilers for domestic market.
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This small company has grown into a family-owned successful exporting enterprise and a turnkey plant installer worldwide with the same belief, honesty, dignity, passion, hard work and excitement.
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During the passing decades, we have been designing, engineering, manufacturing, installing and servicing the products below to our customers worldwide:
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Steam Boilers
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Steam Water Boilers
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Hot Water Boilers
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Heat Exchangers (Shell & Tube, Plate) and Pressure Vessels
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Water Treatment, Conditioning and Purification Systems
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Solar Systems
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Atmospheric Water Generators
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We have also successfully completed many turnkey central heating, hot water generation, steam/steam-water generation, storage facilities and water treatment plants for different customers in diverse segments.
About Us
Our Values
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Commitment: Doing what’s right in challenges under ethical rules and values.
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Customers: Surpassing customer expectations for customer satisfaction.
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Excellence: Quality and service excellence is our frontier.
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Innovation: Joining forces for outstanding and unmatched products and services.
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Integrity: We are a big family with vendors, customers and employees.
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Quality: Industry-leading quality in products, services, business processes and customer relationships and quality excellence in operations.
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Passion: Acting with honesty, dignity, passion, hard work & excitement.
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Respect: Respecting values and treating fair at any step of business relations.
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Social Responsibility: Serve and inspire individuals, companies; and their families, communities and businesses.
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Teamwork: We communicate, coordinate and cooperate at all times.
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Trust: Trusting and being trusted at all times.
Code of Conduct and Business Excellence
Code of Conduct:
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Business Practices: We work according to our documented quality standards, work procedures and governance policies.
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Employee Practices: We work according to our values and working practices.
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Environmental Practices: We do not give harm to the environment through our operations by using technology and by waste elimination in resources.
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Responsibility: We always carry out our responsibilities in the best interest of our company and the customers.
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Work Environment: We have meritocratic work place with a focus on our clients with a safe and healthy work environment for our colleagues and our visitors.
Business Excellence:
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Our goal is to touch our clients to surpass their expectations and make them loyal to have a sustainable business growth and profit margin and to be one of the leaders in our business.
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Our principle is providing exactly what client require under quality excellence and optimized costs within the deadlines of the client.
Milestones
1983-Establishment of YILDIZ MAKINA .
1983-Establishment of OZTERMAL® Brand.
1984-Production of First Coal Fired and Fuel Fired Boilers.
1984-Production of First Shell& Tube Heat Exchangers and Pressure Vessels.
1984-Production of First Hydraphores, Fuel Tanks, Water Tanks, Equipment.
1985-Production of First Steam Boilers & First Central Heating Systems.
1986-First production of First Water Softeners, Water Filters and Sand Separators.
1988-Production of First Natural Gas Hot Water and Steam Boilers.
1988-First Big Scale Turnkey Central Heating & Hot Water Plant with dist. piping.
1988-First Design & Engineering Services for Turnkey Projects.
1990-First Turnkey Centralized Heating Plant for a Production Facility Complex.
1994-First Exports to Middle East.
1997-First Design, Engineering and Manufacturing of Water Treatment Unit.
2000-First Big Scale Turnkey Centralized Heating & Hot Water Plant with storage tanks, distribution channels, pressure vessels, piping, wiring & cabling with the automatic control room for the Production Facility Complex of a corporate firm.
2004-First Country Distributorship from Waterite, SWT, Scalewatcher & Aquasan for water treatment, purification and conditioning systems.
2004-First Dealers Abroad and First Product Seminars to Service & Sales Dealers.
2004-ISO 9001 Certification Awarded.
2005-After Sales Eligibility Certificate from Ministry of Trade.
2005-First Production of Water Treatment & Waste Water Treatment Systems.
2008-First Exports to EU.
2009-First Engineering-Design-Production Services for PV & Solar Thermo Units.
2010-First Exports to CIS Countries.
2011-First production of Plated Heat Exchangers under Heat Plate® brand.
2012-CE Marking for OZTERMAL® brand Boilers & Heat Exchangers.
2013-First production of Automatic Water Treatment Units under WaterWell® brand.
2014-First R&D and Engineering Works for Heat Recovery Plants.
2016-Launch of Solar Pressure Vessels and Solar Heating Systems.
2017-ISO 14001 and OHSAS 18001 Certification Awarded.
2018-Start of R&D for Atmospheric Water Generators and Electric Boilers.
2026-Launch of Atmospheric Water Generators for Commercial & Industrial App.
2026-Establishment of Export and International Business Development Office.
2026-Moving to new production facilities in Ankara, Turkey.
2026-New Dealers in Balkans and MENA for Boilers, Heat Exchangers, Water Treatment.
2026-New Dealers in MENA, Levant and CIS for Atmospheric Water Generators.
2027-Establishment of Customer Support & Aftersales Center for Boilers, Heat Exchangers, Water Generators and Water Treatment Units in Turkey and UAE.
2028-Establishment of Branch Office in Egypt for North Africa and Belgrad for Balkans.
2029-Establishment of Branch Office in USA.
2030-Establishment of Branch Office in India.
2031-Establishment of Branch Offices in LATAM and APAC Regions.
